Last updated: 2 October 2026
1. Introduction
EduSolve provides online one-on-one tuition services to families, primarily those based in the Gulf region. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.
By using our website or booking a class, you agree to the practices described in this policy.
2. Information We Collect
We may collect the parent or guardian’s name, the student’s name and grade, contact details (WhatsApp number, phone, email), country of residence, curriculum and subject preferences, and any information you share when booking a demo or communicating with us.
We may also collect limited technical data such as device and browser information to improve our website.
3. How We Use Your Information
We use your information to arrange demo classes, match your child with a suitable tutor, schedule and deliver lessons, share progress updates, process payments, and respond to your enquiries. We may also use it to send service-related updates.
4. Sharing of Information
We share necessary details with the assigned tutor solely to deliver lessons. We do not sell your personal information. We may share data with trusted service providers (such as payment or communication tools) only as needed to operate our service, and where required by law.
5. Data Security
We take reasonable measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
6. Children’s Privacy
Our services are arranged by parents or guardians on behalf of students. We rely on parents to provide consent for their child’s participation and information.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of non-essential communications.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.